All orders take 2-5 days to process. Shipping may take up to 7-20 days due to all items being shipped internationally. We cannot guarantee an exact shipping time due to our shipping facility being international and we have no way to control exactly how fast your order may arrive. Most customers receive their order within 10 days of shipment. We try our best to make sure you receive the correct product and as soon as possible.
You will receive one email confirming that we have received your order and it is processing. Then you should recieve another email stating that your product has shipped. After 1-5 days you will recieve a third email with your tracking information Orders can and may arrive separately.
30-Day Exchange Policy
We are confident you will love your purchase at Paradise Closet, however to ensure 100% satisfaction to our customers we offer a 30-Day Exchange Policy.
You must contact us and notify us within 30 days after the delivery date. Your item must be unused and in the same condition that you received it in the original packaging. Please do not send your purchase back to the manufacturer. There are certain situations where only partial refunds are granted.
Once your exchange is sent to us we will send you the appropriate item you want or the correct size you need with a confirmation email to notify you that we have sent your exchange item.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
We only replace items if they are defective, not the correct size or damaged. If you need to exchange it for the same item, send us an email at email@example.com or call us at (480) 744-2606.
Return shipping address: 5332 E Baseline Rd 2060 Mesa, AZ 85206.